Terms of sale
Last updated
Last reviewed . Not reviewed by a lawyer.
What you are buying, how it reaches you, and what each side can expect. The policy on fixes and the license each have their own page and are part of these terms.
Who you are buying from
This site is run by LunithLabs, at 62 Gates St, Lowell, MA 01851, United States. Write to support@lunithlabs.com: support is by email, and we aim to reply within one business day.
Who can buy
You must be 18 or over to buy. You can buy as a business, or for yourself; the license page says who may use what you buy.
Some parts of these terms apply only if you buy as a consumer, that is, as a person buying mainly for purposes outside your trade, business or profession. Where a part applies only to consumers, it says so.
What we sell
Digital products, delivered as downloads. Nothing is posted. Today that is Lunith Commerce OS, a business operating system built in Notion and delivered with a PDF guide; your order email carries your own link, which copies it into your own Notion workspace; and the tools sold at /tools: spreadsheet workbooks (.xlsx), each with a PDF guide in US Letter and A4.
Each product page lists the files in the download, their format and what you need to open them. That list, with the rest of the product page, is the description of what you are buying.
What you need
Lunith Commerce OS needs a Notion account. For one person the free plan is enough; if several people use it, Notion's own plan limits and charges apply. Its page says what screen it is built for. A spreadsheet workbook opens in Microsoft Excel 2007 or later, or in Google Sheets; Apple Numbers can open an .xlsx file, but we have not checked ours in it. Each product page says which apps its files work with. A guide opens in any PDF reader, and a video in any video player.
The files carry no copy protection. They are ordinary PDF, video, CSV, text, spreadsheet (.xlsx) and zip files.
Prices and payment
Prices are in US dollars. They are the same for every buyer and are not personalised.
Payment is taken on Stripe's checkout page, by card or another method Stripe shows you there (such as Apple Pay, Google Pay, a bank payment through Link, or Klarna, where offered). Stripe, and for Klarna, Klarna, process the payment; we never see your card or bank details. Delivery begins as soon as your payment clears; with a method that takes time to confirm, that is when the provider confirms it.
If tax applies to your purchase, the checkout page shows it, and the total, before you pay. The total on that page is what you are charged.
If your card is in another currency, your bank converts the amount and may charge its own fee for doing so.
How the contract is made
On Stripe's page you tick the box that asks for immediate delivery and accepts these terms, and then pay. The contract is made when Stripe confirms the payment. The order email confirms it, with your order reference and what you agreed to at checkout.
Delivery
As soon as your payment clears, your order page shows a download link for each file in your order, and the same links arrive by email at the address you gave at checkout.
The links work for as long as the order stands: each download is checked against our record of your order when you click it. A payment that is reversed, or refunded in full, closes them. Save the files somewhere of your own when you download them.
If a link stops working, or the email does not arrive, use Find my order (lunithlabs.com/order) with the email address you used at checkout, or write to support@lunithlabs.com and we will send the files again.
Other companies' software
Notion, the spreadsheet apps, and the PDF and video apps you open our files in, are made by other companies. We do not control them, and a change they make can change how a file behaves. When that happens, write to us: we will help, and where the fix is in our files, we update them.
Your Notion account is between you and Notion Labs, Inc., under Notion's own terms.
What the products are, and what they are not
They are tools you fill in yourself. None of them connects to a bank, a shop or a marketplace; every number in them is one you enter.
Where a product shows fees, tax or money figures as examples, they are examples, dated where they come from a published source, and yours to check against the source before you rely on them. Nothing we sell or publish is financial, tax or legal advice.
What you get out of a product depends on how you use it and on your own business. Nothing on this site claims or implies a level of sales, income or savings.
Fixes and your legal rights
All sales are final. When something does not work, or is not what its page describes, we aim to fix it within 3 to 7 business days of having the details we need to reproduce it, free of charge. The page on fixes says how, and is part of these terms.
The law requires what we sell to match its description, to be fit for its purpose and to be of satisfactory quality, and gives you remedies when it is not. If you buy as a consumer, these terms cannot take those rights away, and nothing in them tries to. Fixing the problem is how we meet them first.
Your right to cancel in the UK and the EU
If you buy as a consumer in the UK or the European Union, you have a right to cancel within 14 days, which ends when delivery begins. At checkout you ask for delivery to begin at once and acknowledge that your right to cancel ends when it does. The page on fixes sets this out in full.
The license
What you may do with what you buy is on the license page, which is part of these terms.
Our responsibility to you
We make the files with care and describe them as they are. If something we sold you is faulty or not as described, we put it right, and you keep every remedy the law gives you.
If you buy as a consumer, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or of our not taking reasonable care. Loss is foreseeable if it was obvious that it would happen, or if we both knew it might happen when you bought. We are not responsible for loss that was not foreseeable.
The products are tools for running a business. We are not responsible for business losses, such as lost profit, lost data or business interruption.
If you buy for a business, our total liability for an order is limited to the price you paid for it, as far as the law allows.
Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow to be limited, and nothing in them takes away your rights as a consumer.
Other companies' names
Etsy, Gumroad, Shopify, PayPal, Payhip, Lemon Squeezy, Stripe, Notion, Microsoft Excel, Google Sheets, Apple Numbers, Apple Pay, Google Pay and Klarna are trademarks of their respective owners. They are named on this site only to say what our products work with or are about. LunithLabs is not affiliated with, endorsed by or sponsored by any of them, nor by Notion Labs, Inc.
Changes to these terms
The terms that apply to an order are the ones on this page when the order was placed. When they change, the date at the top changes with them.
Law, complaints and disputes
These terms are governed by the law of the Commonwealth of Massachusetts, United States. If you buy as a consumer, you keep the protection of the mandatory consumer law of the country where you live, and you can bring a claim in your local courts.
To complain, write to support@lunithlabs.com. We aim to reply within one business day. Most problems are a file that did not open, and those are fixed by email.